We are a small business that uses a print on demand fulfillment. This means we don't hold any inventory and only have an item produced when its ordered. We do this to keep the costs low and quality high.This allows us to be able to offer great quality with low prices.WE OFFER A 100% SATISFACTION GUARANTEE THAT YOUR ITEM WILL ARRIVE IN PERFECT CONDITION. IF THAT'S NOT THE CASE A REPLACMENT OR A REFUND WILL BE OFFERED WITH NO QUESTIONS ASKEDBecause this is a print on demand business unfortunately returns and refunds will only be accepted in the above situations. We've partnered up with a great fulfillment partner that ships high quality clothing you are sure to love. Thanks for your supportWhat do I do if I receive my order and it's damaged?Reach out to SpellChuckers@gmail.com within 7 days of receiving. Include your order number photos and a detailed description of the problem. You will then get a return email discussing further optionsWhat do i do if i dont receive my order?Reach out to SpellChuckers@gmail.com within 7 days of the date you were supposed to receive the item. Our customer service team will get back to you and discuss further optionsCan I cancel my order?Unfortunately you cannot. This is a small print on demand business meaning items are printed as they are ordered and because of this no cancellation can be grantedIf you have any more questions contact us at SpellChuckers@gmail.com and we will be happy to get back to you